And I thought Nashua were useless

I was one of the lucky people to get transferred from Nashua to Autopage. I was actually happy because atleast now I did not have to face Nashua's pathetic service anymore, but wait, Autopage Cellular are even more pathetic! In December they apparently had problems with debit orders on most of the Nashua peoples accounts. The accounts dept. threatened to block my phone due to non payment. I then received an apology and was asked if the debit order could be submitted on the 13 January to which I agreed. When checking my bank statement this morning I noticed that they not only debited R2536 on the 13th but again on Friday the 30th. I phoned the accounts department and told Thabang that this has to be fixed today as I still have other debit orders to go through but she said it takes 21 days and that I must phone my bank to reverse the debit. When I asked who is responsible for the fees involved to reverse the debit order she promptly rep**** that it is my problem! *** - are you people stupid? I wish I had rather cancelled my contract and never upgraded through Autopage when they took over my contract. Now I am stuck with these arrogant fools for the next two years! My Bad.