wK
warren K

1 reviews | Active since May 2015

04 May 2015, 12:01

Altech has taken 3 months to pay a refund due

bottom line after cancelling my contract they still charged me for a month which I was not a client anymore, where they got the R680 form im not sure. it has taken me 3 months now to try and get them to acknowledge that they *****ed up and pay the amount back. Im still waiting....that call centre is so inefficient there is no customer service that's after waiting on the phone to speak to a \consultant"for a min of 15 min. I hate Altech and want nothing to do with them. I will be cancelling my existing 3G ****le contract too.<br> <br> if this amount doesn't get paid I will be suing them. I demand an update and a response. """

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Replies (1)
Autopage
Autopage's reply05 May 2015, 11:08
Official
Hello Wolverine1,


We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage