Altech fails to do their work!!'

On the 26 Feb, my son and myself when to the menlyn branch to port our numbers from Cell C Autopage to a vodacom account. My sons transfer was successful however mine not. I recieve coverage from vodacom until 5 April when my coverage was cut. Upon investigation my number was migrated to GloCell with NO legal documentation. On the 15 March i recieved an sms that my number would be ported to Vodacom! Now how then is it that my number gets migrated to GloCell. Autopage just keeps saying what 30days!!!! and i sit with out a phone that has coverage