Altech Autopage USELESS SERVICE!

I have been with Altech Autopage for 15 years. I upgraded from Blackberry to Samsung in March 2015. My account increased from R350 per month to R1600 per month. They charged me for both contracts for 3 months. I am still being charged for data that is not loaded. I was charged for sms package that i never received. I am also being charged for my handset which should be part of the contract price. I have been into Greenstone branch approximately 4 times and called call centre about 10 times, i have emailed 3 times, i have used the link on the web twice. I have NEVER had a response from ANYONE at Autopage regarding my query. Everytime i speak to someone they LOG A CALL (to where i wonder!!) No one has ever got in touch to help me solve my query. I stopped my debit order and someone called me regarding the none payment (surprise!!!!!), i spoke to Cameron Nickel who promised profusely that my query will be sorted out and a refund will be put onto my account to rectify the over charges on 25 June, I have followed up and had no response. I will be moving from Autopage at the first opportunity possible. Useless service ever! I'm disgusted. Just shows how proudly South African they are.