ALTECH AUTOPAGE - UNACCEPTABLE SERVICE

After waiting for 5 weeks for a new iphone from Eastgate Autopage Cellular I was then directed to Greenstone Branch and because they did not have an iphone and I was desperate as my old phone had stopped working I reluctantly agreed to take the Sony and renewed the contract. The phone stopped working two weeks ago - it got hotter and hotter and the battery died!! I took it back to the branch and they said it would take 6 weeks to get it repaired and no replacement could be provided. Yesterday I went into the branch to say I was desperate for a phone and Freddie could not look up the progress on the phone. Today I have spent 90 minutes on the phone trying to get through to a person (and not a recorded message) at Altech Autopage for some assistance as the manager Shannon at Greenstone is always \out". They were not interested in the fact the phone has to be used for business or in the fact I said I would have to cancel the contract. I have never dealt with such unobliging staff."""