Altech Autopage Suck

I have been with them for 22 years. Last weekend I went to upgrade my cell and sign my new contract. After 5 days my new Samsung S6 Edge died. I took it in and asked for a new one, as I was lead to believe that you automatically get a replacement within 7 days. The answer I got was, if you don't have the original box including the manual they will NOT give you a new phone. Nobody mentioned that nugget of information to me at all. So am now stuck with a damaged phone and a contract for 2 years.<br> I told them I wanted to cancel my contract according to the CPA and was told there would be a settlement fee!!!<br> ********** attitude after 2 decades!!