1 reviews | Active since Oct 2012
ALTECH AUTOPAGE SERVICE SUCKS !!!
I've contract with Autopage that was upgraded in Dec 2014. On the 10 Feb 2015 I went to Altech Autopage at the Glen Mall to Top-up the account & I was informed that they can't do it immediately & it will be done later. Yesterday, 23 Feb 2015 my cellphone (calls, internet & messages) was suspended. I called Siya at The Glen Mall & he told me that according to their system I owe them about R 62K for internet usage for 2 days (21-22 Feb 2015). I called their Head Office the lady called Thabang told me it's an error, she doesn't see anything like that & they will rectify it. Then my cellphone was opened after 1 hour. I went to The Glen after work on the 23 Feb 2015 & Siya checked my phone & took it some pictures & told me he's logging a call to HO. Today, 24 Feb 2015 my calls has been suspended again. I called Siya again, he told me that he logged a call to head office & gave me the reference no's 590278 for data not being activated & 590281 for Account that went to about R 70K me doing nothing wrong. I loaded 1GB of data in my phone on the 21 Feb 2015 & it's all gone. AUTOPAGE clear that R 62K from my account, load my data & SMS as per contract & my 1GB data today or CANCEL CONTRACT
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
