Altech Autopage - Sandton Service Sucks

I was called for an upgrade about 2 weeks ago for my 1 contract. The phone offered, (Sumsung galaxy A3) was not delivered within the agreed time frame. The lady who called to request a new delivery date gave me such attitude & even asked me if i want to cancel the phone which I gladly agreed upon as I was not going to be dealing with people with such bad attitude. On Monday, the 12 Oct i called Altech call center who gave me the Sandton number to call ***). I have been calling that number so many times and in the mornings you just get cut off, i am not sure if they only work afternoons. On Tuesday i talked to a lady called Sibongile who promised to come back to me as they were off line. Need i say she didn't? On Wednesday i talked to Mbali who said she sent an eMail to her Manager who will come back to me with feedback, need i say he didn't? <br> <br> On Thursday i talked to Sibongile again who said she can see the eMail and the Manager will return my call. Yes, he didnt. Today, eing Friday, I called again and demanded to talk to Thapelo, the manager and i was put on hold for over 10 min. I put down the phone and wrote this complaint.<br> <br> Can Altech please cancel upgrade on that line!