Altech Autopage - Poor Customer care

Upgraded mobile contract about 2 months ago, gets billed for the upgrade but no new cellphone delivery in sight for 2 months. Calling Autopage call centre is worse than calling Telkom SA's call centre .. you can wait for hours and then the call goes through to call agent, with nobody speaking to the phone whilst you hear others talking in the background. Have submitted online form enquiring - no response for weeks. Spoke to an agent, and still no result or call back explaining what is happening.<br> Perhaps time to do MTN direct - Autopage consultants still busy, transferring you to another consultant ? <br> No customer care really it seems <br>