1 reviews | Active since Dec 2015
Altech Autopage is f*kcing uselss!!!
I have had endless problems with Altech since my Nashua Mobile contract was transferred to them but decided that my contract was almost up & I would push through. My contract officially ended on 2 Dec. I needed to port my number with me to my new contract (not with Altech). I asked them to port my number on 2 Dec. They had excuse after excuse. I went in personally to the Ballito branch after unsuccessful attempts to sort this issue through the callcentre. The people there are less than useless: I have phoned the callcentre daily since 2 Dec to find out what the status is of my port when I phone, they have some excuse for why a port is not possible. I was told I have a corporate rather than personal line & it is impossible to port a corporate contract. That is a downright lie! I know what kind of line I have and it definitely isn't a corporate one! I was also told I must get hold of Nashua Mobile directly. I mean COME ON! Nashua Mobile doesn't exist! When I mention this point to the consultant each time I 'co-incidentally' get cut off from the call or get transferred to another person. Rather suspicious & I'm SICK OF IT!! Let's see what Altech does after this post...if anything.
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
