Altech Autopage does not care about their customer

After calling Altech Autopage regarding my phone bills that they sent to someone with out my consent i have received no response from them. The first time i called on the 30/09/15 I was **** to by an agent called Jess. I called back the next day and an agent by the name of Vasanta confirmed that it was sent and that it was *******. She tried to get the Customer service manager by the name of Gideon Mpanana on the line for me but he was unavailable. I requested a call back from him which obviously never happened. I then called back on the 02/10/15 and spoke to Gaironeesa. I requested to speak to Mr Gideon Mpanana and while on hold the line got cut. To my surprise Mr Mpanana actually called me back. He apologised for the service I received then also advised that he needs to investigate further and he will call me back. Today is the 08/10/15 six days later and i have not received a call back as yet. I called the Call Centre yesterday and was advised that Mr Mpanana was not in yet he is apparently working a late shift. I then requested to speak to another manager but after holding on too long I hung up. AUTOPAGE you cleary do not take this serious however i do. Your cst for 9 years.