ALTECH AUTOPAGE CUSTOMER SERVICE COMPLAINT

ALTECH AUTOPAGE CUSTOMER SERVICE COMPLAINT<br> o NO NATIONAL HELPDESK SUPPORT TO STORES ON SATURDAYS<br> o NO HELPDESK CUSTOMER SERVICE.<br> o POOR CUSTOR SERVICE IN STORE<br> o INABILITY TO PROVIDE ITEMISED BILLS <br> o INABILITY TO SOLVE CUSTOMER QUERIES<br> o INABILITY TO PROVIDE INFORMATION REGARDING TRANSFER OF ACCOUNTS FROM ONE SERVICE TO ANOTHER.<br> o NO FOLLOWUP BY STORE ON CUSTOMER QUERY BY STAFF MEMBER. <br> My Name is Kathleen Oosthuizen I have been a client of Auto page since 2008. I have been a happy customer up to the end of February 2015. <br> When I was billed for R4424.67. My bill for March R3140.06. Data Bill for Feb R3226.66 and Data Bill for March R2067.35<br> I would like to also confirm that I have wireless at home and in the office and only use my data when I am moving around which is limited.<br> I first phoned your national helpdesk who were unable to assist or confirm whether my account limit was in place, unable to assist with any billing information because the computer system was slow. This happen several times. <br>