Altech Autopage Account

I received a bill from Altech for R3100 last month, most of which was for data. Apparently according to Innocentia in the credit department they have no way of informing me when the data was used. I find it so wrong that this much data is able to be used at out of bundle rates with no warning to your customers, or 'family' as you call us and then on top of that, even after a payment arrangement has been made to suspend the account because of a ridiculous automated system.<br> <br> I have now reactivated my line 3 times and every time I speak to your employees I am told that you cannot guarantee that the line will stay active because some of you 'family' default on their payment arrangements. I completely disagree that that much data was used in the first place, but you have your customers over a barrel where they must just pay what you claim that we owe you or you will be suspended whether or not a payment arrangemnet is made or not. I currently have a data bundle loaded that is not depleting no matter what I stream - where is that data being charged to? Nobody knows.<br> <br> I have also asked that my line be converted to a top up account many times because of this, which you simply refuse to do.