AJ
Andre J

1 reviews | Active since Jul 2011

13 Mar 2015, 00:20

All questions not answered

I am sorry that I have to place another Hello Peter complaint,but I have great difficulty getting information from Autopage from various sources.<br> <br> I contacted Autopage Capegate and Tyger Valley,but both was not able to assist me with my questions. Then early this week I contacted Autopage via email. Yesterday I received a email back,but not all of my questions was answered. I asked for a reply email address. I was supp**** with a [Email Removed] <br> When I emailed the number, I received a auto response that the address is no longer in use???<br> <br> Will you please assist me with the following questions.<br> <br> 1-When will my current MTN Anytime 100 contract come to a close, and the new contract kick in?<br> <br> 2-By when must I use up the balance before it falls away and the new package kick in?<br> <br> 3- According to you records, what contract will it change to,and what Minutes/data/sms's will I receive?<br> <br> 4-Lastly, I did not receive a statement the end of February 2015, will you please email me a copy.<br> <br> Thank you, and hope to hear from you soon.

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Replies (1)
Autopage
Autopage's reply13 Mar 2015, 07:53
Official
Hello ANDREVJ,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage