1 reviews | Active since Feb 2014
Administrative incompetence - cancelling upgrade
Autopage called me to upgrade a contract.<br> <br> I agreed subject to 3 conditions:<br> <br> No upgrade fee of R150<br> Correction of my postal address<br> No more itemised billing.<br> <br> I received my statement this morning.<br> <br> The postal address was not corrected<br> Itemised billing was not removed.<br> <br> Herewith I revoke my upgrade as it is obvious that Autopage does not have the ability to keep their side of the the deal.<br> <br> This also serves as notice that the contract is cancelled as soon as the current contract is completed.<br> <br> I tried to get the postal address corrected via the support e-mail. It did not happen.<br> <br> It is obvious that Autopage is totally ***********.<br> <br> Any debit order for this contract after the expiry date will be considered crminal and will be treated as such with the SAPS.<br> <br> I had enough!<br> <br> The ony further communication regarding this that will be entertained is an email confirming that the upgrade has been cancelled, and that the contract will be terminated on what date.<br> <br> Any calls will be considered as harrasment.<br> <br> <br>
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
