Additional Handset charge

My complaint starts with billing but snow***** into bad attitude, passing the buck, no feedback or response to my complaint and a generally lousy customer service experience. I have been with Autopage for several years and have never had this type of service before. I went into the store as my daughter received a notification that her upgrade was due. As I pay for her contract as well as the 3 other contracts I have with Autopage I went into the store to process the cellphone upgrade as well as my edge card contract which was also up for renewal. The store assistant processed all the paperwork and handed me my new handset and edge card ****le. not once in the entire time I was in the store or signing for the upgrades was an additional charge for the \additional Handsets' mentioned or pointed out to me in any way. When I received my first account I thought the additional charge was for the change over period and thought nothing more about it. when my next account came in higher as well I actually looked at the account in details and noticed the charge for the additional device. I immediately contacted Autopage call centre to query. I am still getting the runaround. Disgu"