Ad Hoc Data does not reflect on invoice

I purchased the following Adhoc data bundles on the Autopage website: 500 MB (7 May 2015) and 1GB (17 May 2015). These bundles were activated and I was informed of this via SMS. <br> <br> My June invoice, however, does not reflect the purchase. I am charged the standard data fees. I did lodge a query at the Autopage Call Centre. The response as follows \"There is no way those bundles were going to be active