Ad Hoc Data does not reflect on invoice

The following has reference: http://hellopeter.com/autopage/complaints/ad-hoc-data-does-not-reflect-on-***<br> <br> After the previous complaint, Autopage did contact me. I explained that I did activate 2 x data bundles via my Autopage online profile, subsequently received SMS's, stating that I did purchase the bundles. I was however charged 99 c per MB on my account and not according to the bundles that I purchased. <br> <br> The Autopage employee promised he would look into it - no feedback as yet. Phoned the call center, inquiry has been closed with no feedback. Reference number 769654. Phone's been disconnected. What now? Is this how you treat people?