Account suspended despite being paid!!

Yet again, the shocking service continues. For the past 2 days I have been unable to use my phone. I did consider the possibility that the network was down so decided to wait until I phoned Autopage. <br> <br> I spoke to a consultant this morning who said my account has been suspended due to non payment. After further investigation, she then tells me that my account has been paid but this was not \brought up to date\".<br> The consultant suggests I phone again at 8 so that I can be put through to the relevant person. I must phone??? <br> I asked whether she could inform them of this problem. My reference is ***. <br> <br> I doubt whether this will be resolved unless I phone again myself. I have been a loyal client for more than 10 years. For the past 5 months I have been billed excessively and now this .....insult to injury. <br> <br> I have never experienced such incompetence. My hands are tied as I still have a contract. It appears that one cannot win as Autopage DO NOT value their clients. <br> <br> "