Account suspended 4 times, no clear explanation!!

3 montha ago, I suddenly found I could not make calls from my line and was not recieving sms's or whatsapps or calls. I could not access services or top up airtime. i contacted Altech Autopage on helpline and physically at their office in Seapoint-They said the line was not suspended. I played the message to them from my phone and demonstrated that it was obviously NOT working and WAS DEFINITELY suspended. They said take out battery and reinsert. Did not work. then said I needed new sim- did not work. While consultant was helpful as he could be, he was given feedback that it was Vodac Vodacom customer cre said they did not suspend the line.Back and forth, days till line reinstated. NO EXPLANATION, NO APOLOGY. Extreme rudeness from anothe Altech consultant.<br> The next month, my line was again cut- same story, even more blame, a WEEK before line reinstated. During the course of that week, I was told that my line had been blocked for possible ***** affecting 100 000 customers.??!! No explanation of what that was supposed to be or how it happened. Last week,SUSPENDED AGAIN!!! 3 days. same procedure, no clear answer, blame on Vodacom. yesterday, NOW SUSPENDED AGAIN!! Furious!!