1 reviews | Active since Jun 2015
Account settled and receiving sms of new balance
My name is Nhlanhla Greatwell Seritsane I had an contract will auto page in 2011 which I was paying R 95.17, I was a victim of ***** as auto page claimed I opened another account with them on the *** which i didn't know. I contacted call center which they demanded my ID copy, three signature, affidavit and that proof I got from South African ***** Prevention Service I emailed all those documents and they confirmed that they received everything it was 2012. I received an email from autopage VVM attorneys for a settlement amount of +- R10 000 and made payment arrangement was paying the account electronically, I was receiving statements indicating my balance via email so last year August 2014 the account was settled but i didn't receive any settlement letter nor statements or call/sms. On the 12/06/2015 in the I receive an sms claiming I owe autopage R180000 on the same account was puzzled as I know that account was settled and i had never received any notification that i still owe the account, am frustrated and tired of this account because I know I have paid every cent they claimed I owe. On 16/06/2015 I called them they sent me from pillar to post regarding this matter. <br> <br>
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage Cellular
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage Cellular
