AO
Adriaan O

1 reviews | Active since May 2014

19 May 2015, 06:29

Account Query

Excessive internet account was queried. Was told Vodacom does not want to provide URL's. Client not prepared to pay account based on this. Not prepared to sort out my account with their head office. They insist I gave a contract which I dispute as contract has lapsed. They cannot prove that another contract was agreed to. Not helping in any way to have the matter resolved.<br> <br> I have contacted Altech call centre, cannot get through. I wrote to call centre numerous times, no response except confirmation that case is closed. In the meantime they keep on trying to deduct money from my bank account.

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Replies (1)
Autopage
Autopage's reply19 May 2015, 16:44
Official
Hello AvO1965,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage

Best regards,