1 reviews | Active since Oct 2010
ACCOUNT MESSED UP AGAIN!!!
I would like to start charging Autopage for the utter muck I have to go through every month! I have sent through the proof of payment so many times over the last 3 days, have spent hundreds of somebody else's airtime to call them, still the problem is not sorted out.<br> Every morning I call accounts, they confirm that they received the proof of payment, then my phone is unblocked. By 5 every day (ironically after office hours, so I cannot call anybody) my phone is soft barred AGAIN!!! <br> FIX THIS ERROR IMMEDIATELY!!<br> I have spoken to 3 different people in accounts, all acknowledging receipt of payment, but I get different reasons for the error - first an allocation error, then the payment was not reflecting, then I was told the system does it automatically!! I was promised this would be resolved last night, it is now Thursday morning and STILL NOT RESOLVED!! I am betting Autopage will block my phone AGAIN tonight, because it is long weekend & they just don't care about customers!!! SORT IT OUT!!!!!
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
