Account incorrect again and still no credit

I am tired of using Hallo Peter to explain my account issues but when I log a call with Autopage they ask me to please call back within 7-14 days. When you ask to speak a manager you are told that this is not possible please call back. I did this last month, was promised a credit but the debit order was processed again this month, no credit and overcharged once again with another R900. . I called you on 1 April! So please, please, can someone that is willing and able to correct my account please contact me to resolve this. <br> <br> You are charging me for a 2gig data bundle every month. When you check your system it's not activated. How is that my problem if you have been billing me this every single month. Why after 3 months is it de-activated and how is this my problem if I am paying for it.