Account Inactive Late Payment
<p>My service has been suspended, and I've been making payments but I don't see the changes on my credit report. I've sent an email to ********** to confirm if they've been receiving my payments, but no one is responding to any of my communication. I need to confirm this before making further payments to the account.</p>
Also added to that, the bill that I received for January/February that was R5000 was inacurate because I had a 5GB active on my account, so my bill couldn't have been R5000. When I spoke to Fortune Mahlabengwane to send me the breakdown usage bill for the month, she just died on me and stopped replying my e-mails. So now I'm just making payments because I don't want to have a bad credit record. But I'm challenging it. I need to know why I was charged out of bundle even though I had an active Data Bundle. Thanks.
Also added to that, the bill that I received for January/February that was R5000 was inacurate because I had a 5GB active on my account, so my bill couldn't have been R5000. When I spoke to Fortune Mahlabengwane to send me the breakdown usage bill for the month, she just died on me and stopped replying my e-mails. So now I'm just making payments because I don't want to have a bad credit record. But I'm challenging it. I need to know why I was charged out of bundle even though I had an active Data Bundle. Thanks.