MG
Mandy G

1 reviews | Active since Jan 2015

28 Jan 2015, 18:59

Account in arrears but paid up to date??

? Altech Autopage Statement - 01 November 2014 (Invoice Number: ***) Amount Due: R209.49<br> <br> ? Proof of bank transfer/EFT - 03 December 2014 (Transaction Number: 80161F5338-6) Amount Paid: R210.00<br> <br> ? Altech Autopage Statement - 01 December 2014 (Invoice Number: ***) Amount Due: R209.49<br> <br> ? Proof of bank transfer/EFT - 31 December 2014 (Transaction Number: 80161F5338-7) Amount Paid: R210.00<br> <br> ? Altech Autopage Statement - 01 January 2015 (Invoice Number: ***) Amount Due: R209.49 (Please note that there were two (2) payments made on the 26/12/2014 for the amount of R209.49 each.<br> <br> <br> <br> Please take note of the following:<br> <br> ? As per statement dating the 01 January 2015 the outstanding amount is R209.49 - how can I now be informed that my account is 3 months in arrears? Please sort it out as soon as possible as I want to cancel my contact with Altech Autopage due to POOR SERVICE.<br> <br> ? Also get back to me with the CORRECT settlement balance as according to documents attached my account is not in arrears - see statements attached as received by Altech Autopage.

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Replies (1)
Autopage
Autopage's reply29 Jan 2015, 12:15
Official
Hello mandyexe,


We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage Cellular