1 reviews | Active since May 2015
Account Debited but not reflecting on your system
Hi,<br> <br> After 3 days of waiting for my phone to activate it finally happened!! <br> <br> But the day I made a direct payment at ABSA on the 25th of May 2015 of R450 to reactivate my phone, Altech Auotopage decides to debit R398.41 from my account. What bothers me is that you issued the debit order, the amount was debited form available funds, but when I went to your store at Menlyn they said that the amount of<br> R398.41 of 25/05/2015 is NOT reflecting on there system. The lady at the Menlyn store said that it should take some time to reflect - I did show her the amount that was debited, so I will take YOUR representative's word.<br> <br> Now Standard Bank of South Africa says the problem is not with them( OBVIOUSLY!! ) And I have Bank Statements.<br> <br> So if you can credit that amount of R398.41 for my current bill due that will be fine with me.<br> <br> Please notify me once you have recieved the amount and rectified the issue!!<br> <br> Francois<br> <br>
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
