Account Blocking/ Inconvenience/ Bad Service

I'm am extremely disappointed and frustrated with the pathetic customer experience I've been getting with my Autopage Cellphone Contract.<br> I Was forced to change from Nashua after they closed down. At the beginning of month since then, my contact gets blocked and I have to borrow a phone from someone to call and unblock it. <br> The reason for the blocking is that I've breached my spend limit of R0, even though I have free minutes, data and smses remaining. <br> Every time I call the call centre I'm promised that it will never happen again. I even went to the branch in Greenstone where I was rudely assisted and promised that it won't happen again. <br> I need this to be fixed, and I need to be reimbursed for all the various that I've made! I'm put on hold for at least 10min per call, and the call cuts 50% of the time, so I have no choice but to redial. <br> In an emergency situation, I'm completely stranded without the ability to contact anyone! I pay my account every month on time via debit order so I can be treated like an idiot! <br> Please resolve urgently!!