1 reviews | Active since May 2014
Account 1.***0 Bad service
I have been battling for 4 months with Autopage Cellular who first charged me incorrectly, refused to assist me . The call centre will not put you through to a supervisor or a manager they simply drop the call or ignore you. Then the helpdesk will close your query without assisting you in any manner. I have sent them a letter stating that I will go to the ombudsman as a last resort surprise they simply ignore you flat out. I then went to the manager at the mall at Carnival Fathima Khan who firstly will not return your call even if you call 6 times in one day, secondly you can go there in person she will tell you anything just to get you out of the store and then only attend to one thing and not take the time to resolve your query and retain a customer. Their call centre agents will contact you after posting something on Hello Peter they will listen to what you have to say I have had to explain this situation twice and that is that, they will get back to you. Please don't waste my time anymore.. <br> <br> I will definitely not upgrade and I will not advise anyone to make use of this company they are absolutely pathetic.<br>
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
