Absolutely Useless

Friday - try to ascertain date for upgrade via online portal, for which I pay. It does not work. Contact Call Centre and after ten minutes waiting, told a new password is being sent to me. Still waiting for that. Go to shop to try find out - system offline. Monday try to get through to call centre all day, usual default 'we are experiencing high call volumes' nonsense. Give up. Tuesday - cannot get through to store as usual. Wednesday - store system offline. Call Centre - 17 minute wait to be told that they cannot help me. I should call back in an hour. Can you not call me back I as - no we cannot, you need to call me. *** is your story Autopage???? Are you aspiring to be on the same level as our government? You clearly lack the corporate governance to run an efficient business. Your call centre default message literally says that you are CURRENTLY experiencing high call volumes - get more staff! Your billing systems seem to be awfully efficient. Stop being one of the many companies that only know service when it is time to be paid. Sickening.