Absolutely no help from call centre.

I have tried to give Autopage the opportunity to correct the incompetence but to no avail.<br> <br> I need to download my itemised bill in Excel format each and every month for work purposes. This has been working fine but for some or other reason it has gone haywire. Irrespective of whether you select a billing month or custom dates it downloads the same (January 2016) data all the time.<br> <br> I sent a query via the website to Autopage asking them to correct this issue. What do I get in response? My accounts e-mailed to me in PDF format. So I log a complaint that somebody has not read my request properly and can the problem please be rectified. I have just received a mail informing me that my complaint ticket has been closed - I HAVE HAD NO FEEDBACK FROM AUTOPAGE AND THE PROBLEM STILL PERSISTS.<br> <br> Poor, poor, poor customer service from the call centre.