Absolutely horrified - I have been ******

2 months ago I was at head-office upgrading my phone contracts. I requested that my sons data use get cut off once he has used his data... That month it was not and I had to pay R2300 for extra data. I called in twice and was assued that his data would get cut once he'd reached his limit.... IT WAS NOT DONE and now I have to pay R2800 for data. I'm fuming and cannot believe that I'm sitting in this situation especially after I explicitly told ALL THE CONSULTANTS that he was a teenager and would not realise the data was at an end. I am going to the ombudsman now because this is disgusting. I have been an Autopage customer for 18 years. <br> What's worse is I taught him to dial *111# to check his balance and every time he did it said he had over 900mb remaining. <br> And even worse and more ********* is that no alert is sent to his phone saying that he's out of his data bundle. <br> I feel like I have been ****** BLIND by Autopage Cellular!!!! <br> <br> I plan to fight this to the highest level and will get a lawyer and all media involved if needed.<br> <br> Really Autopage Cellular I'm shocked! Never mind broke for the month of October as you debit the money right out of my bank account.