BS
Blaise S

1 reviews | Active since May 2015

06 May 2015, 14:06

A truly shocking state of affairs with this bunch

***You should be able to select more than one nature of complaint, I would have selected them all***<br> <br> So where to begin. After being charged a whopping R44k for data that I apparently used in an 18 hour period, while not even being at home, or being able to download on VodaCom from where I was at anything higher than edge. I contact Fikilie and asked for an inquest.<br> <br> 3 weeks later I was advised that it was correct, and the proof, a 1 minute phone call that they had analysed.<br> <br> So 3 months later, I get told that as a company we no longer have an account manager and I must go to a store to get it fixed.<br> <br> For those 3 months no one answered any emails or responded to any queries by email.<br> <br> Autopage, you really are a useless waste of space in the telecom arena. I always though Nashua Mobile were not the best, I pity the poor souls that were handed to your useless little hands when NM closed.<br> <br> I am counting the days until we can be rid of out contracts through you as a \service provider".<br> <br> I could go on for much longer but alas I need to make my way to wait in a queue to fix YOUR mess.<br> <br> I will use my remaining characters to describe you: USELESS USELESS USELESS USELESS USELESS USELESS """

0
Replies (1)
Autopage
Autopage's reply06 May 2015, 17:37
Official
Hello ShaweBDM,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage