8 phone call and resolution

In September I got my phone bill showing R5900 in which R4000 was charged for data. I immediately called Autopage to advise them that there is a mistake and that I\m going to stop the debit order until they can prove where they came to that amount. <br> <br> After 8 phone calls and 15 days later their customer services and accounts division have given me no feedback. Instead they blocked my phone today and after another 2 phone calls today I'm back to the beginning. <br> <br> Their customer service staff need training and they don't know what they are doing. Twice I got sent my bill which I don't NEED and 4 times i got mixed information on how to solve this. <br> <br> I have paid my monthly subscription fee but I refuse to pay R4000 data if they can't show how that is possible since I use wiifi at work and at home. <br> <br> Funny on "My Account\"" I can't pull the itemised billing for that specific period as it keeps giving errors for the past 14 days. Their own staff can't go in. <br> <br> I now have been told to fill out a URL form which can take 6 weeks. Well then ? <br> <br> Absolutely pathetic service and who knows if this will get resolved. """