65 days - still no phone and no end in sight

Day 65 of my phone being in Autopage's service maze. <br> I send the phone in, 24 days later it comes back still broken.<br> I send the phone in again and I'm promised a replacement phone within 2 weeks. 3 weeks later I have to contact Autopage AGAIN to be told that they messed up booking in my phone and it was booked in as being out of warranty. The phone had only been on the market for 2 months when I sent it in the first time.<br> This is my third post on HelloPeter in this regard. Each time I get a response a few days later from their 'Online Specialist' apologising for the inconvenience but never hear from them again. I respond to the mails but never receive a reply.<br> After phoning the branch a dozen or so times I hold of a regional manager who says she will look into it but I never get a response from her.<br> By the time I get the phone back a newer version will already have been released.<br> <br> @Autopage: Don't bother responding to this complaint unless you actually intend to do something about it this time. I'm not interested in promises you seem to have no intention of keeping.<br> <br>