GC
Glen C

1 reviews | Active since Feb 2015

04 Feb 2015, 10:37

45 Mins on hold waiting to upgrade to my contract

I have been waiting since mid Nov. 2014 for a new Iphone 6 from Autopage Cellular. When trying to contact their call centre to find out what's happening, I have to hang on for 45mins until I put the phone done in frustration. all the while I have to listen to the irritating recorded voice telling me that my call is important to them. Really??<br> I find their attitude towards their loyal customers appalling.

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Replies (1)
Autopage
Autopage's reply04 Feb 2015, 12:50
Official
Hello GlenCunningham,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage