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Bevan B

1 reviews | Active since Jan 2010

09 Apr 2015, 14:43

4 months of problems

Despite logging the issue online, phoning their call centre and visiting an Autopage shop (Tygervalley), my Anytime 100 contract is still being billed for all calls and data used without the call time (R100) or data bundles (500mb) being app****. Since Dec 2014, out of bundle rates have been charged on this phone.<br> A partial refund for data costs in Dec/Jan has been credited but the issue has not yet been solved.<br> Absolutely pathetic service. If I did not have to pay R3500 to cancel the contract, I would have done so already.

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Replies (1)
Autopage
Autopage's reply10 Apr 2015, 12:54
Official
Hello bevan777,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage