1 reviews | Active since Aug 2013
3rd DAY WITHOUT ANY CELL RECEPTION
My contract came to an end on 27 March and I have phone Autopage numerous times before this date to make sure that my contract will stop, you will release my number and that I will be able to buy airtime directly at Cell C on 28 March and be connected. Call *** (spoke to Audrey Raphalla).<br> <br> On 28 April I spent at least an hour in a Cell C store to load my prepaid airtime. My number/sim seem to have been blocked (not released) and the Cell C consultant trying to help me spent much time on the phone with Autopage trying to get clarity what happened. We were then informed that all should be well after 24 hours and that I will be able to load my airtime on 29 March. This wasn't true.<br> <br> Now on 30 March after speaking to another consultant, I'm told that this is an IT issue and I must wait another 24 hours for feedback. Reference given: 629021<br> <br> I feel completely helpless and NEED TO BE ABLE TO PHONE!! This is completely UNACCEPTABLE!<br> <br> Cell: ***<br> Account: 1.***9<br> SIM: ***<br> <br> PLEASE HELP ME<br> <br> You will not be able to phone (as my phone is not working) please email me at: [Email Removed]
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
Best regards,
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
Best regards,
