GB
GIDEON B

1 reviews | Active since Oct 2015

26 Oct 2015, 16:44

3G SOFT-LOCKED WITHOUT EXPLANATION - PATHETIC SERV

My 3G card has been soft-locked for a month now without any explanation and or reason. Numerous calls have been made to the Customer Care Call Centre to no avail. I have spoken to a Dora, Dina, Naomi, Thandazile, Lidiwe, Fanie, Leonard and still no one can assist me with the problem. My account has never been in arrears. I want an explanation as the 3G is now no use to me.

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Replies (1)
Autopage
Autopage's reply27 Oct 2015, 12:11
Official
Hello DON@1234,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage