3 months over 20 Calls beyond P A T H E T I C

We have a company phone through Altech Autopage. The person who took out the contract left the company and transferred it into another managers name. No problem. That person has now left and in July we submitted new change of ownership papers. I have called in more than 15 times. Despite being promised it was changed and chatting personally to accounts, and them also ensuring me it has been changed. Every month our old colleague gets debited. She has now returned the debit order, so this account is unpaid and still no one at the call centre wants to help me. Today I have spent over 45 minutes on the line. Here you have an existing client, who pays you every month with no hassles and is now begging to pay you, but no one wants to listen. Ask to speak to a manager and get told, sorry but we do not have managers! Enough is enough, cancel us and we will go to a competent company that cares about their clients and does not hire unhelpful *********** staff.