RvdH
Riaan van den Heever

1 reviews | Active since Mar 2010

09 Sept 2015, 17:14

3 Months later and still no answer!!

How this excuse of a company is still running is very surprising!<br> Autopage doesn't have a complaints department anymore, and rumor has it that they don't even bother responding to queries so i am probably wasting my time with this but i am furious now!! For the last 3 to 4 months my cell phone bill has been really excessive, we are talking up to R3000 a month! The funny thing is when i started querying this, the helpful person at the branch i have been dealing with for 19 years now, keeps getting stupid responses from the head office. I get 2.5gigs of data on my phone monthly, every month on the 17th i get sms's to state that my data has been recharged, but somehow the geniuses at this pathetic company says that i don't get that much data??? So what the heck am i paying for? I get billed out of data rates for data i am paying for! Then i sent screenshots of the sms's and still they deny it?? Clearly this place is robbing loyal clients and nothing gets done about it! <br> Autopage, i dare you to respond! You don't have it in you to provide customer service, that is why you were so chicken to close down your complaints department right?

0
Replies (1)
Autopage
Autopage's reply10 Sept 2015, 15:31
Official
Hello riaanvdh,


We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage