2 months without initial device

Hi there<br> <br> Beginning March 2015, the Autopage upgrade centre phoned me involving getting a upgrade on an existing contract. I said I'm in and that I wanted to have a Macbook Pro as the device of choice with the relevant data package that came with it. After some confusion I said that I would like to cancel the upgrade due to the fact that it was taking so long. Client service said it will be taken off my account and my understanding was that it would be cancelled.<br> <br> Last month I completely forgot to check my invoice, but this month I got my invoice mail saying that I'm paying a lot more than usual.<br> <br> So I phoned Autopage Customer Centre and they didn't know about this, but it showed on my invoice clearly that I was paying for a Macbook and data package which I thought had been cancelled. So they said that I should try and phone Autopage Brooklyn. Autopage Brooklyn was fami**** with this and said that it hadn't been cancelled and they are checking for stock. Its almost been 2 months paying for something I don't even have.<br> <br> There has been no urgency trying to fix this. I needed to phone them for any information.<br> <br> Hope that this will get resolved<br>