HP
Hugo P

1 reviews | Active since Mar 2009

06 Mar 2015, 10:30

2 months and no resolution

I agreed upon a contract with Nashua via e mail, then the person in the shop did not capture the contract correctly as in the email, and they added what was in the contract and billed me extra for it. Autopage does not have my contract but they collect my money, nor can they direct me where to find a copy of my contract.<br> <br> After finding a copy of my contract at Nashua they transferred my request to autopage, with no response. This problem is now going on for 2 months. Nor can recollect that I app**** for the extra data to be loaded onto my contract on a permanent basis, I did load ad-hoc bundles but not permanent ones.

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Replies (1)
Autopage
Autopage's reply06 Mar 2015, 15:11
Official
Hello e673574,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage

Best regards,