JvdL
Judith van der Linde

1 reviews | Active since Feb 2012

06 Aug 2015, 16:56

17 phone calls no resolution, rude operators

Autopage keeps on switching off my Gprs, then I have to phone to have it activated, it lasts less than 2 days, then it's of again. A call has been logged for investigation, no feedback. No manager is ever available. Each call is at least 30 minutes and then the feedback is sorry we cannot assist. Then I phone again. Or the line \drops". I'm paying for a service I cannot use and I'm spending a fortune on calls to get it sorted out. This is not the first incident of bad service"

0
Replies (1)
Autopage
Autopage's reply11 Aug 2015, 10:57
Official
Hello judithvdl,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage