Your customer service is APPALLING, WHERE IS THE CEO?????

Your customer service is PUTRID..Customer Care is non existent... Is it because you are such a huge company, you don't care about the odd person??? It's 3 weeks since my complaint, I have had people phoning me, not one asked me to explain the situation and offer to resolve it. This STINKS!!!! Maybe it's because your staff don't know their ****nal from their elbow. Your Managers are useless, your staff need major training. I have had better service with a complaint from Checkers and Pick and Pay, actually Eskom's customer service is superb compatible yours. This is not made up because I am not impressed, this is fact, but you don't care!!!!