NP
Nobuzwe P

1 reviews | Active since Sept 2016

29 Aug 2018, 09:09

Very disappointing service.

On the 23.08.2018, I had a problem with my car and called AA towing to assist tow it, their technician damaged my front bumper as he was towing the car on the carrier, I called to submit a claim as advised by the manager from AA towing, the claims consultant advised me I do not have car hire, I asked who removed it and why, since when I took out my policy through Indwe brokers I asked for the car hire to be included, no one has contacted me about that till today.

0
Replies (1)
Automobile Association
Automobile Association's reply29 Aug 2018, 10:50
Official

Good day


On behalf of everyone at AA we would like to apologize for the inconvenience you had experienced with us recently.

We will refer this matter to the relevant department for investigation and be in contact with you shortly.

Kind Regards
The AA Team