Very bad customer service from AA

Took my car in to have my air conditioner replaced. The air conditioner is draining the battery and on contacting AA Boksburg they were sending someone to come assist me this morning and nobody has bothered to pitch up. Now I’m told it might only be after the long weekend. What a joke. If I were a male I would have been treated differently. It has been a nightmare been with the AA. You would think as a company known for years they would be the better choice to take your car too but clearly this is not the case. Speaking to the customer care line they have no idea of how to assist and their supervisor is too busy to deal with the call.