SS
Samukelisiwe S
1 reviews | Active since Jan 2013
27 Apr 2015, 12:25
Vehicle Assessor's Damage Report
Claim submitted to AA insurance for vehicle accident rejected as the initial damage quote (+-R5900) was less than access required (+-R7400). Upon getting a 2nd opinion from another AA-approved assessor, it turns out the first assessor \missed"certain radiator damages. The new or 2nd damage quote amounts to +-R9"
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Automobile Association's replyOfficial
29 Apr 2015, 08:42Hello SbuleloS,
We confirm receipt of your complaint, thank you for taking the time to bring this matter to our attention.
It is clear that you are going through a very frustrating time and for that we apologise. We confirm that our claims department attempted to contact you to discuss finalisation of the claim, unfortunately without any success.
Please expect a call from our claims department today who will discuss the way going forward.
We again apologise for the inconvenience this has caused.
Regards,
The AA Insurance Team.
We confirm receipt of your complaint, thank you for taking the time to bring this matter to our attention.
It is clear that you are going through a very frustrating time and for that we apologise. We confirm that our claims department attempted to contact you to discuss finalisation of the claim, unfortunately without any success.
Please expect a call from our claims department today who will discuss the way going forward.
We again apologise for the inconvenience this has caused.
Regards,
The AA Insurance Team.
Automobile Association's reply29 Apr 2015, 08:42
Official
Hello SbuleloS,
We confirm receipt of your complaint, thank you for taking the time to bring this matter to our attention.
It is clear that you are going through a very frustrating time and for that we apologise. We confirm that our claims department attempted to contact you to discuss finalisation of the claim, unfortunately without any success.
Please expect a call from our claims department today who will discuss the way going forward.
We again apologise for the inconvenience this has caused.
Regards,
The AA Insurance Team.
We confirm receipt of your complaint, thank you for taking the time to bring this matter to our attention.
It is clear that you are going through a very frustrating time and for that we apologise. We confirm that our claims department attempted to contact you to discuss finalisation of the claim, unfortunately without any success.
Please expect a call from our claims department today who will discuss the way going forward.
We again apologise for the inconvenience this has caused.
Regards,
The AA Insurance Team.