1 reviews | Active since Jun 2023
Unauthorized Debit Orders – *****ulent and *********
I am extremely disappointed with the AA. Despite me not having an AA membership, they have been debiting money from my personal account without my authorization. The membership belongs to my father, Mr. H.H. Haripersad, and in the past I already raised this issue and requested the debit orders be stopped. I even received written confirmation of cancellation in March 2025. Despite this, AA continued to use my banking details for my father’s membership renewal, which he apparently requested — without my consent or authority as the account holder. This practice is *****ulent and unacceptable. No company has the right to process debit orders from a bank account without the account holder’s signed authorization. Because of this, I have incurred unnecessary penalty fees and stress. I am demanding the following: Immediate removal of my banking details from my father’s membership. A full refund of all unauthorized debits. Compensation for bank penalty fees caused by these ******** transactions. If this is not resolved urgently, I will be escalating the matter further. Consumers need to be protected from unauthorized and *****ulent debit orders.
Thank you for bringing this matter to our attention.
Our sincerest apologies, and please kindly note that one of our AA consultants will get in touch with you soon.
Kind Regards,
The AA Team
Thank you for bringing this matter to our attention.
Our sincerest apologies, and please kindly note that one of our AA consultants will get in touch with you soon.
Kind Regards,
The AA Team
Despite the fact that I do not have an AA membership, the AA continues to debit my ABSA account without my authorization. I previously paid for my father’s membership but stopped and cancelled this arrangement in March 2025. Yet, in August 2025, AA contacted my father, who allegedly told them to proceed with my banking details. AA accepted this instruction without ever obtaining my consent as the account holder. This is ******** and amounts to debit order abuse.
When I raised this issue with Tshepiso Sethaba, instead of resolving the matter, I received excuses and justification for AA’s actions. Shockingly, I was even told that another debit order would be processed on 1 October 2025, despite my clear objection. This shows incompetence and disregard for consumer rights.
I demand that AA:
Remove my banking details from their system immediately,
Refund all unauthorized debits,
Reimburse the penalty fees caused by their ******** actions.
Consumers deserve protection from companies that abuse debit orders and employ consultants who provide excuses instead of solutions.
Despite the fact that I do not have an AA membership, the AA continues to debit my ABSA account without my authorization. I previously paid for my father’s membership but stopped and cancelled this arrangement in March 2025. Yet, in August 2025, AA contacted my father, who allegedly told them to proceed with my banking details. AA accepted this instruction without ever obtaining my consent as the account holder. This is ******** and amounts to debit order abuse.
When I raised this issue with Tshepiso Sethaba, instead of resolving the matter, I received excuses and justification for AA’s actions. Shockingly, I was even told that another debit order would be processed on 1 October 2025, despite my clear objection. This shows incompetence and disregard for consumer rights.
I demand that AA:
Remove my banking details from their system immediately,
Refund all unauthorized debits,
Reimburse the penalty fees caused by their ******** actions.
Consumers deserve protection from companies that abuse debit orders and employ consultants who provide excuses instead of solutions.
Thank you for bringing this matter to our attention.
Our sincerest apologies, and please kindly note that one of our AA consultants will get in touch with you soon.
Kind Regards,
The AA Team
Thank you for bringing this matter to our attention.
Our sincerest apologies, and please kindly note that one of our AA consultants will get in touch with you soon.
Kind Regards,
The AA Team