Unauthorized Debit Orders & *********** Service – AA and Consultant Tshepiso Sethaba

I am extremely frustrated with the Automobile Association of South Africa (AA) and the way my case has been handled by consultant Tshepiso Sethaba. Despite the fact that I do not have an AA membership, the AA continues to debit my ABSA account without my authorization. I previously paid for my father’s membership but stopped and cancelled this arrangement in March 2025. Yet, in August 2025, AA contacted my father, who allegedly told them to proceed with my banking details. AA accepted this instruction without ever obtaining my consent as the account holder. This is ******** and amounts to debit order abuse. When I raised this issue with Tshepiso Sethaba, instead of resolving the matter, I received excuses and justification for AA’s actions. Shockingly, I was even told that another debit order would be processed on 1 October 2025, despite my clear objection. This shows incompetence and disregard for consumer rights. I demand that AA: Remove my banking details from their system immediately, Refund all unauthorized debits, Reimburse the penalty fees caused by their ******** actions. Consumers deserve protection from companies that abuse debit orders and employ consultants who provide excuses instead of solutions.